BeNetSafe.com - Protect Your Family from Internet Predators

Who should use the BeNetSafe service?
Why do I need the BeNetSafe service?
Can’t I just monitor the Internet myself, for free?
Which social networking sites do you monitor?
How do I know which social networking sites my child frequents?
What information do I need?
Who sees the information I input about my child?
Can’t I just block my child from MySpace and other social networking sites?
How will I receive reports on my child from BeNetSafe?
As a parent, how do I address my concerns to my child once I’ve received my report?
As a parent, how else can I protect my child from the dangers of the Internet?
How secure is my information?
Can my child find out I’m monitoring him/her?
How do you prevent predators from accessing vital information on BeNetSafe?
What are the system requirements to use BeNetSafe?
How do I install BeNetSafe on other computers?
What payment methods do you accept?
Can I change my password?
I forgot my password, what do I do?
My credit card is not being accepted, what do I do?
Can I order without a credit card?

 

Who should use the BeNetSafe service?

BeNetSafe is for concerned parents and legal guardians of children who understand the inherent risks of online interaction. This service acts as a helpful tool that can be used by parents and guardians to lovingly and effectively "chaperone" their children online regardless of where they access the Internet; at home, school, a friend’s house or any "hangout spot" with Internet access.
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Why do I need the BeNetSafe service?

As concerned parents and guardians of children, we soon learn the value of "trust, but verify." BeNetSafe allows you to trust in your child but verify that your trust has been well-placed. If your child's online activities do not result in any harm, all is well. If a 'red flag' is detected, you will know on timely basis and be able to take appropriate action. So in today's world, you need BeNetSafe for the same reason you need other insurance policies - to protect those things that are valuable to you, just in case.
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Can’t I just monitor the Internet myself, for free?

You could try. But not only is it very time consuming, you would likely miss important information. That is why, as parents, we created this service. Our system monitors Web pages that your child may be linked to without your knowledge. All of the personal information you give us forms the basis of our 24/7 monitoring function.
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Which social networking sites do you monitor?

We currently monitor MySpace, which has over 100 million registered users and Xanga, which has over 40 million registered users and Friendster, which has 30 million registered users. Our system is designed to monitor every social networking site online today. We will continue to add more sites to our service, so stay tuned.
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How do I know which social networking sites my child frequents?

That’s precisely the challenge faced by parents today. With literally hundreds of social networking sites available online, there is no way to know which ones your child uses unless you ask and they tell you. Our experience shows that children tend to use multiple networking sites, have multiple email addresses and even use different names and aliases. BeNetSafe is the solution.
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What information do I need?

You need your child’s first name, last name and the email address or addresses they use.
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Who sees the information I input about my child?

BeNetSafe is first and foremost concerned with security – yours and your child’s. We do not allow our staff to view your report data without your permission and we do not provide any data to outside parties.
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Can’t I just block my child from MySpace and other social networking sites?

Blocking is not a solution. Currently, an estimated 25% of teens know how to bypass software that blocks or logs their Internet use. Your child may also have access to other computers outside the home, such as computers located in Internet cafes, libraries, friends, etc.
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How will I receive reports on my child from BeNetSafe?

We can email the report to you, or you can visit our secure BeNetSafe Web site, login to your account and retrieve the report.
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As a parent, how do I address my concerns to my child once I’ve received my report?

Subscribers have access to our parent resource pages.
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As a parent, how else can I protect my child from the dangers of the Internet?

BeNetSafe is a powerful tool for protecting your family. In addition, education and communication are key to family Internet safety. Please visit our parent resource pages.
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How secure is my information?

BeNetSafe recognizes the importance of secure online transactions, and uses SSL encryption of all information you provide on our online forms. Physical, electronic and procedural safeguards are built-in to guard your personal information from release to unauthorized users.
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Can my child find out I’m monitoring him/her?

Your BeNetSafe account information is private. Reports are sent either to your email address or available at our secure website accessible only to those with your account information.
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How do you prevent predators from accessing vital information on BeNetSafe?

Online predators operate under the cover of anonymity. Because we require credit card subscription and require positive email confirmation, this reduces the possibility for predators to remain anonymous. We cooperate fully with law enforcement and all regulatory agencies.
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What are the system requirements to use BeNetSafe?

We do all the work over the Internet. It doesn’t matter what kind of a computer (Mac of PC) or Internet connection (dial-up or high-speed) you or your child uses, our service will work for you.
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How do I install BeNetSafe on other computers?

No need to. BeNetSafe monitors activity on the Internet, no matter which computer your child is using. It does not matter if your child goes online at home, a friend’s house, at school or anywhere else. We literally go “get” the information from the Internet that your child is generating and report it to you.
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What payment methods do you accept?

BeNetSafe accepts Visa, MasterCard, American Express, Discover and debit cards. The charge will appear from BeNetSafe.com.
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Can I change my password?

Yes, simply go to Login and update your confidential account settings.
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I forgot my password, what do I do?

If you forget your password, go to Login and enter the email you used to sign-up with. We will email you your password right away.
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My credit card is not being accepted, what do I do?

Credit card transactions can fail for many reasons. Your bank may have a computer malfunction, or your card may be expired or limit reached.
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Can I order without a credit card?

Sorry, not at this time.
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